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problems with jwplayer in to my website, in this moment is Offline

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I'm using DreamW for my website and I'm using jwplayer for reproduce various videos. I'm using the code (scripts) for jw6 but don't work in all navigators and If you use preview of DW you can see the video correctly. What is my problem? I don't see the problem for the code. my code is: jwplayer.key="xxxxx" Loading the player... //var playerInstance = jwplayer("space1"); jwplayer("Myvideos").setup({ flashplayer: "/jwplayer/jwplayer.flash.swf", file: "/economia/hola.flv", width: '640', height: '350', }); I downloaded a self-hosted and license key of jw6, not for use PRO. Thanks.

Small Width Videos Won't Autostart on Page Load

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Hi there, I'm using a pretty straight forward approach to create this small video spot on my page. The issue is: if I add the video and use it's default size ( > 550px width ) the autostart: true works just fine. BUT, if I try to resize it - either on the JS setup or in the HTML - to something around 320px width, it just won't start. It get's stuck with this circular flash play button and I have to hit the button for the video to start. Currently testing on Chrome and Firefox. The .js code setup: jwplayer('innerclass-video-preview').setup({ file: videoPath, autostart: true, mute: true, repeat : true, controls : false, primary: ‘flash’ }); Script version is: 6.8.4616 Any help will be much, much, much appreciated! Thanks in advance

JW6 stopped working with crossdomain error

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Hi, Starting Tuesday 10/27 all of my JWPlayer 6 references began showing a crossdomain error message with no changes to any of my pages. In my setup code I reference... When I change that to a copy of the self hosted player, all of the videos begin to play again from our Adobe Media server, but the minute I add the line in for the key file, the crossdomain error reappears. Any ideas? Shawn

Live Streaming doesn't work except iOS/Safari

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Hi, I created a simple website with just two JWPlayers. One with an On Demand video (works perfectly both iOS/Safari and Chrome) and another with a live streaming of Extremadura's TV Channel (Spain). The live streaming only works with iOS/Safari. When I try to play it with Chrome/iE/Firefox it becomes a black poster, without the play button or anything to interact. Link: http://46.31.56.211/lab_front/JWCemex/CEMEX_live_OD.html Can you give me a hand? Thanks so much!

“Could not load plugins:File not found"

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Hello, we have the following Problem: We're using JW Player 6 in one of our customers websites. If the File ssl.p.jwpcdn.com/6/8/jwpsrv.js cannot be loaded, we are getting the following error: “Could not load plugins: File not found" How do I fix this problem? Best regards Chris

why am i getting the jw player branding?

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I have a licensed version, and very recently the jwplayer branding has showed up. This is extremely distracting for existing customers and for generating new leads.

business logic behind error messages thrown by onAdError event

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Hi, I am running jw version 6.12.4956 in flash mode in FireFox. My LiveRail tag produces a lot of onaderror events to fire in the player with the following error messages that I don't know if the player has failed or the ad server has provided bad XML: 1. VAST could not be loaded 2. Error Playing Ad Tag I can't find any descriptions of what these really mean! So we can better understand how to treat these error messages (eg change our tag, tell the ad server etc.), what is the business logic in your javascript file that results in each error message? Thanks for your time

Waterfall - move to next tag due to aderror

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Hi, The page http://support.jwplayer.com/customer/en/portal/articles/1665150-ad-tag-waterfalling says "Once JW Player detects that an ad is not returned in VAST tag, we are able to cascade to another tag and attempt to play a different ad". My waterfall consists of 3 tags. The 1st tag returns a VAST XML that contains a 'flash' ad which is actually a player (so not an ad as such): This loads a flash player which then fails to find an ad which fires the 'onaderror' event is fired with the "Error Playing Ad Tag" error message. So, strictly speaking, an ad was not found. BUT, the waterfall process in the player thinks an ad was found so it does not move to the next tag in my waterfall! It keeps using the 1st tag which keeps failing. Shouldn't the player detect the onaderror event fired and move to the next tag in the waterfall array? Many thanks Jeremy

iPad Controls

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I am using version "6.12.4956" and I am trying to use a video player that works across multiple platforms and browsers. I am using an mp4 test video from the video for everybody generator page and it plays without issue on chrome and firefox and an iphone in safari. however when i try to play the video on an ipad, the video starts automatically and there are no controls showing so I cannot pause the video. I have, by a fluke, found that I can open the ipad's native full screen controls by alternately tapping twice on either side of the video. I have no idea why this is happening or why the controls don't show for this mp4 video. They show fine for youtube links in the same player. Has anyone else had this problem with no visible iPad controls and can suggest a solution? the code I have is : JW-player jwplayer("jwplayerarea").setup({ "width": "100%", "aspectratio":"16:9", "playlist": [{ "file": "youtubelinkhere", "image": "video//thumbnail.png", "title": "Title", "description": "Description" },{ "file": "http://clips.vorwaerts-gmbh.de/big_buck_bunny.mp4", "image": "", "title": " Example .mp4 File", "description": "Sample Description would go here to describe the contents of the video" }], "listbar": { "position": playlistposition, "size": playlistsize, } }); *playlistposition and playlistsize are javascript variables that style/position the listbar depending on screen width Thanks

How to show vertical volume controller on control bar.

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We have created own skin file and We are not unable to show volume controller on control bar. We have two delivery Live and On Demand. Volume controller shows in live delivery. But is not showing in On Demand delivery.

Pausing Live Streams

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I have a live stream and when I hit pause it goes to a black screen. How can I make it just freeze the image instead of giving me the black screen?

HLS problem with hd quality

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Hello, I'm using JWplayer wordpress plugin and I have a problem with hd quality button. When I play my videos with JW palayer, some videos play with 1080p which is very normal because all my videos are 1080p. But some plays with 720p automatically. Is there any way I can change them to 1080p? This is URL for you to see how my videos are playing with 1080p and 720p by themselves. https://www.letsdraw.co.kr:42581/lessontest/

IE MEDIA12899: AUDIO/VIDEO: Unknown MIME type.

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When the page with the media first loads it starts auto playing just fine however after trying to "skip" tracks using jwplayer().playlistItem(index); or when the next item in the play list tries to play I get the error, MEDIA12899: AUDIO/VIDEO: Unknown MIME type. Error playing media: %o [object MediaError] http://www.address.com/10454157.mp4 "Error playing media: %o %s" [object MediaError]{code: 4, constructor: MediaError {...}, MEDIA_ERR_ABORTED: 1, MEDIA_ERR_DECODE: 3, MEDIA_ERR_NETWORK: 2, MEDIA_ERR_SRC_NOT_SUPPORTED: 4, msExtendedCode: -2147467259} "http://www.address.com/10454157.mp4" CAPTIONS([object Object]) CAPTIONS([object Object]) I have have tried what is on other posts such as making sure the server settings for the MIME type are supported, I have tried running IE in compatibility mode, and i have double checked the javascript. It seems to work fine in firefox, safari and chrome.

Removing About text / Altering About text

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I am using JW player 6.10.XX. The version which we are using for development is free edition. In production, we have a paid license. The new requirement I am supposed to implement is 1) Remove about text so that there no right click menu Is there way to realize this in JW player 6.X, if yes, is it available for all editions including free edition? 2) Alter about text Is there way to realize this in JW player 6.X, if yes, is it available for all editions including free edition?

Remaining time js

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How can i get the remaining time off the video ? I use this to get the position off the video : jwplayer('video_player').onTime( function(event) { $('#timer').html(secondsAsTime(event.position)); } );

Setup a JW6 player in the JW7 dashboard

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I recently migrated to JW7, and in our dashboard we had a few JW6 players setup which I removed. I have since discovered that a large % of my community runs flash lower than v11 meaning JW7 doesn't work. I'd like to offer them a JW6 player, but since I removed them from my dashboard there doesn't appear to be anyway to set one up. Does anyone know how this could be done?

Disable Flash & Force HTML5

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Is there a way to completely disable the Flash fallback on JW6? We want to force all video to be played with HTML5 and if possible display an image to the user if they can only support FLASH that they need to upgrade their browser.

Can I still get Jw6 License for wordpress as ver 7 wp plugin is not yet available

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I am running word press with the basic jw6 player plugin I and note that there is currently no wordpress plugin for jwplayer ver7. If i purchase a jwplayer7 license will i be able to install in into my wordpress jw6 installation and then upgrade to ver7 wordpress plugin when it is available, or will the jwplayer ver7 license key not work in the jwplayer 6 wordpress plugin. Or can i STILL buy a version 6 license now and upgrade later.

Error only in Flash but not Html5: "Skin not a valid file type"

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//JW 6 setup media: jwplayer('myPlayer').setup({ file: 'https://domain.com/media.mp4', primary: 'flash', flashplayer: '/asset/jwplayer.flash.swf', html5player: '/asset/jwplayer.html5.js', width: '100%', skin:'/skin/five-custom.xml' }); I am not sure how to send an attachment, however my xml file simply removes elements I choose not to include. The skin attributes were modified to have the name: All this works when primary is removed which renders html5. However, when testing to force to use primary:'flash'. I get the error: "Error loading skin: Skin not a valid file type" Why does it work for HTML5 but not in Flash?

Wowza Secure Token

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I've tried everything I know to get JWPlayer working with Wowza Secure Token... I know that I have to build JWPlayer with Flex to get it working. Idk how to do that. I downloaded everything but I can find any example. Can anyone help me? I will appreciate so much. Thanks
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