vtt preview thumbs doesn't show up after replay video on jwplayer 6.12
vtt preview thumbs doesn't show up after replay video on jwplayer 6.12. Why is that? How can we solve that?
View ArticleDisable full screen on display click
I would like to prevent full screen when user double clicks the display screen. Is this possible? If so, could you please suggest a method? Thanks.
View ArticleJW Player suddenly doesn't autostart just on Chrome
We are using JW Player 6.12.4956 and our RTMP streams were working perfectly with JWPlayer JavaScript API with the autostart field set to true when we invoke the setup() api. However, all of a sudden...
View ArticleElapsed time in flash mode is not working
I am having trouble with flash mode in JW6 because elapsed time is not working fine in live streaming. Time is always 00:00. It also affects to getDuration method, also 0 all the time. And onTime...
View ArticleVideos are zoomed in
We have a bunch of videos that we compressed from 1080p to 720p and uploaded them onto our website. The WordPress video player plays these videos fine but the JW Player plays them zoomed in. Any reason...
View ArticlePlaying videos in popup window
Hi, I want to play to video in popup window. Is there any default parameters to set it up.
View ArticleI am JW PRO user...and I want to move to the free version how?
Frankly, it seems jwplayer email support is not working, I have contacted jwplayer support several times by email and I never got a reply. so I want to move to the free version of jwpalyer as I am now...
View ArticleBlack screen after video is paused for more than 3 min
Everytime i run a video the screen goes black after 1-3min. the video is still there and it can be played on from that point. i am using the javascript setup for the player and url of the video and the...
View ArticleHow do I
Hi, I have a website and I would like to add my playlist to the rss/feed of my site. Sorry, but how do I that? I am using JW 6 Player to my Wordpress site. I hope you could help. Thanks!
View Articlewordpress & Jwplayer, problem with rtmp
good morning I'm using the version 2.1.14 of the JW Player 6 Plugin for WordPress, recently I seen a strange behaviour. When I try to attach a rtmp address like: rtmp://IPADDRESS/live/stream i do: "Add...
View ArticleHow to pretend downloads And using one link for all device , deskop browser/
Hi supporter, I using jwplayer with wowza system, I have using rtmp with secure to pretend download, but if render via m3u8 via chrome..html5 or ios.. can get this file and play other site. Please help...
View ArticleUnable to play mp4 vieos.
Hello, I have some mp4 videos which I can view on Internet Explore directly. But when I try to view them directly using JW6 player, I get error - Error loading player: Offline playback not supported....
View ArticleAudio tracks playlist
I have included the JW6 in a wordpress template and using it as an audio player. When I updated the player from 5 to 6, the space (hight) between the tracks in the playlist was suddenly very high and...
View Articleproblems with jwplayer in to my website, in this moment is Offline
I'm using DreamW for my website and I'm using jwplayer for reproduce various videos. I'm using the code (scripts) for jw6 but don't work in all navigators and If you use preview of DW you can see the...
View ArticleSmall Width Videos Won't Autostart on Page Load
Hi there, I'm using a pretty straight forward approach to create this small video spot on my page. The issue is: if I add the video and use it's default size ( > 550px width ) the autostart: true...
View ArticleJW6 stopped working with crossdomain error
Hi, Starting Tuesday 10/27 all of my JWPlayer 6 references began showing a crossdomain error message with no changes to any of my pages. In my setup code I reference... When I change that to a copy of...
View ArticleLive Streaming doesn't work except iOS/Safari
Hi, I created a simple website with just two JWPlayers. One with an On Demand video (works perfectly both iOS/Safari and Chrome) and another with a live streaming of Extremadura's TV Channel (Spain)....
View Article“Could not load plugins:File not found"
Hello, we have the following Problem: We're using JW Player 6 in one of our customers websites. If the File ssl.p.jwpcdn.com/6/8/jwpsrv.js cannot be loaded, we are getting the following error: “Could...
View Articlewhy am i getting the jw player branding?
I have a licensed version, and very recently the jwplayer branding has showed up. This is extremely distracting for existing customers and for generating new leads.
View Articlebusiness logic behind error messages thrown by onAdError event
Hi, I am running jw version 6.12.4956 in flash mode in FireFox. My LiveRail tag produces a lot of onaderror events to fire in the player with the following error messages that I don't know if the...
View ArticleWaterfall - move to next tag due to aderror
Hi, The page http://support.jwplayer.com/customer/en/portal/articles/1665150-ad-tag-waterfalling says "Once JW Player detects that an ad is not returned in VAST tag, we are able to cascade to another...
View ArticleAutomatic stream quality selection in JW6 (vs. JW5)
Hi, I'm upgrading our app from JW5 to JW6 (Can't go to JW7 as we need IE7 & 8 support). I can play videos fine, however it only plays the default stream quality, rather than automatically adapting...
View ArticleVimeo support for JWPlayer 6
Hi Team, We want to play vimeo videos in JWPlayer6 using the https://jwplayer.electroteque.org/vimeo api. However, when we tried using this api it plays the vimeo videos on our localhost but fails to...
View ArticleJwplayer Version 6.12 integration with google Analytics is not working
Hi I am doing Jwplayer Version 6.12 integration with google Analytics for my my videos hosted on my own video server. I have placed the code as mentioned in this article...
View ArticleDownload button guide for JW6
Can someone point me a guide to setup a download button for JW6.
View ArticleNo suitable players found and fallback enabled
No suitable players found and fallback enabled: This error occur when i getting multiple record from database and my first file record link wrong then this error occur.How to check file link before...
View ArticleAdd JW6 Premium domain
I purchased a Premium JW6. There are some questions. Ask answer. 1) JW6 Premium may be added to 10 domains. I am currently using one. Even after 24 hours of testing with the new domain will not play....
View ArticleBroadcast Analytics
Have you uploaded Analytics for a live broadcast player? Or Do you have Analytics for a live broadcast player?
View ArticleI renamed my WordPress installation directory.
Now, JWPlayer for WordPress keeps looking into the old name of the directory for content. Where is the deault sources directory coming from, and how do I edit it to reflect the new directory pathname?
View ArticleJwPlayer style breaks after few seconds of inactivity after page load sometimes.
Hi I am using jwplayer 6. I am facing an issue on my live site "muzicvue.com". When page and player loads completely, the player style breaks sometimes after few seconds of inactivity on page. This...
View ArticleJW Player 6 Plugin for Wordpress does not play on Andriod mobile only
Wordpress V4.4.1 JW Player 6 Plugin for Wordpress - Version 2.1.14 The code located below works on Chrome, Safari, IE, ISO (iphone 5s) however, it does not work on Android mobile. I have spent a day...
View ArticleJwplayer seek does not work IE8 and IE7
Hi, I installed jwplayer 6 and I need to use the seek. In all browsers they work, not only in IE8 and IE7. When I try to skip certain time he returns to the beginning of the video. This is the code i...
View ArticleHide play button in conrtols
I have to hide play button but need to show other button like volume and fullscreen. Is it possible with jwplayer. I do not want to provide pause feature to the user. I find a solution which something...
View Articlegoogle analytics with jwplayer 6
I want to send these video start time, video end time and total video watch time to GA. I find some code on google but does not know which parameter should I pass. On video play I want to send video...
View ArticleSuddenly Black screen with audio only
I suddenly am getting a black screen with audio only on videos across website. It seems only in mobile devices. It is a wordpress site and I am using the JW6 plugin. I have deactivated all other plug...
View ArticleNot playing from sub-domain
We're no longer able to watch videos on sub-domains, we get the error Could not connect to server. Example: http://zoovio.com/watch/g5ok http://m.zoovio.com/watch/g5ok
View ArticleMultiple players on a single webpage
When having multiple players on a singel webpage, one want to pause all other players when a user starts a new instance. I saw several solutions for the older versions, but not for JW6 version. I'm not...
View ArticleIssue about the wordpress plugin JW Player 6 Plugin for Wordpress Version 2.1.13
This is the site owner of “bricklane.com.hk” and we have your plugin installed on our wordpress site. Recently, our site is not working properly. The warning message is “Conflict with another plugin...
View ArticleError loading skin
Our Site has been running fine for a couple years... All of a sudden our videos are getting an error, "Error loading skin: Skin not a valid file type", on every video. Here is a link to the site:...
View ArticlePossible bug in playlist playback with short video clips
I have found a strange bug when playing back a playlist using jwplayer 6.1.2972. If the playlist contains a video that is 2 seconds or less the player wont move on to the next video in the playlist -...
View Articleerror loading media
all of my browser can not watch the video on the website but my friend can and the video on jw 7.0.0 but with the jw 6 I can watch that video...
View ArticleJW Player Not Working
Dear Sir, When I turn on Sound File , It's not working for http://www.ielts-exam.net/practice_tests/39/IELTS_Listening_Section_1/328/ Please Help for That
View ArticleJW Player V. 6 free trail installation
Can I have the link to download for free trial? My site is using XHTML v. 1.0 transitional doc type. Also, is there support for JW V. 6? Thank you!
View ArticleHow to remove Youtube annotations?
Hello, I want to remove the Youtube annotations in JW player 6. Please help me
View ArticleYouTube embed JWplayer 6 doesn't work on Chrome and FireFox anymore?
Hey, Since tonight the JWplayer 6 with a youtube embedded video does not work anymore on Chrome and FireFox. It's still working fine on IE and Safari on Mac. The thumbnail loads fine but the loading...
View ArticleJWPlayer6 Text Overlays, Call To Action
Hello, I am using JWPlayer6 and want to create video annotations. Right now on my rails DB I have an annotations table that includes a start time, duration, and text. The annotations are currently...
View ArticleAdaptive Stream
I've got some question about jwplayer version 6 When I use jwplayer 6 with HLS type. There were some problems. When I want to play video, using Adaptive Stream. In the beginning, high-resolution image...
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